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Frequently Asked Questions

Etrieve FAQ

What is an online form?

Online forms are linked to your individual account. Logging in to Etrieve through the portal allows these forms to be pre-populated with your information such as name and ID number. These forms are routed electronically to the appropriate individual or department for approval and processing.

How do I log in to Etrieve?

  • Visit etcentral.salve.edu. You will be prompted to log in to the portal. Once you are logged in, you will be redirected to Etrieve.
  • Visit the Online Forms for Students or Online Forms for Faculty webpage and choose the form you would like to complete. This will prompt you to log in to the portal. Once you are logged in, you will be redirected to Etrieve.
  • Log in to the portal and click on My Salve in the My Information tab. Click on the menu on the left-hand side of the screen and choose the Registrar Forms tab under Academics. Once you are logged in, you will see a list of available forms.

Can attachments be submitted in Etrieve?

Yes, depending on the form you can submit an attachment by using the Attachment button on the bottom right of the form.

Can I track the status of submitted forms?

Once you submit a form, you can view the status in the Activity tab in Etrieve. Forms that are in the Activity tab cannot be resent.

How do I find an Etrieve form?

What happens if I am unable to complete the form in one sitting?

The form can be saved in the Drafts tab and you can return later to complete and submit the form.

Can I receive documents through my Etrieve account?

You can receive documents sent or returned to you in your Inbox tab. You will receive an email alert notifying you that a document has been submitted for your review, including the name of the form and the sender’s name or department name.

Do I need to print my online form?

No, these forms are designed to be completed and routed electronically. There is a print option if you would like a copy for your records, but you do not need to print the form for any department or office. Forms that you submit are archived in your account for future reference.

How is my form approved by the individual/department?

Once you complete a form and click the Submit button, the applicable department/office receives, reviews and routes/approves the submitted form electronically. You may track the status of any form you have submitted.

Can I add comments?

Some forms provide a text box that allows the student or department to comment, ask questions or provide additional clarification. Once a form is submitted, there is also an option for the reviewer/approver to add comments on the History tab. The student submitting the form can review and add to those comments through the History tab.

Is the online form the same as the paper form?

No, while they may have the same content, online forms are generally not to be printed. To aid in the form completion, when you select a form to complete, it will open and pre-populate some of your basic personal information based on your login criteria. Various other elements such as dropdown boxes, radio buttons and forced fill areas are used to simplify and guide you through each form’s completion process.

Can I still use paper forms?

Yes, you can still use paper forms while we transition from paper to online forms.

How does the individual/department/office view my form?

The individual/department/office receives an exact copy of any form you complete.

How is the form filed/archived?

Once the workflow is complete, the form is routed to your official record for staff reference use only. A copy of the form is also archived in your Completed folder in your Etrieve account.