Below please find frequently asked questions by category. These are being updated as information becomes available, so please check back if your question is not addressed below. Additional questions may also be emailed to email@example.com.
We understand that you have questions and concerns about transitioning to remote learning. Your instructors are preparing to support your learning during this challenging time, and our deep commitment to our shared mercy tradition will animate all that we do as a community in the weeks ahead.
Salve Regina is supporting your instructors as they move their classes online to ensure that you receive the highest quality academic experience possible during the remote learning period. Your instructors are currently developing plans for remote learning and will communicate with you by the evening of Wednesday, March 25.
The Office of Information Technology is available to assist you in navigating your questions and challenges. Please email your questions to firstname.lastname@example.org or call the Technology Services Center at (401) 341-7777.
I don’t have access to the internet at my permanent residence. What are my options for remote learning?
In many areas, local internet service providers are offering to set up free internet for 60 days for students who need it. Please reach out to your local provider to learn more.
We are currently developing plans to provide you with remote academic support. You will continue to have access to McKillop Library’s online services. In addition, we have contracted with a 24/7 online tutoring and writing service called Smarthinking, which you will be able to access through your course Canvas pages.
We are working to extend the Writing Center and subject tutoring services remotely, and Disability Services will continue to be available to all of our students working with that office.
Please contact the faculty member who is responsible for supervising your placement. Together you will develop a plan for the remote learning period.
While the University has endeavored to provide housing for and maintain clinical experience for all nursing students engaged in clinical, it is up to each individual student to decide whether they wish to remain on campus. Based on current information from state licensing authorities, at this time we cannot be certain whether students will remain on track to graduate if they do not complete all their clinical hours in patient care. Ultimately, virtual experiences may count for clinical hours, but as of this writing there has been no assurance from any state board of nursing that this will meet NCLEX requirements in any of the 50 states.
Salve Regina will continue to offer a number of weekend workshops remotely, though a few may need to be canceled. The University is currently working to solidify the status of each workshop, and will notify all registered students.
All graduate courses will follow the outlined remote learning schedule, with session II courses beginning Monday, March 30. In-person and hybrid classes will resume as normal on Monday, April 13 unless otherwise notified. The last day to add a class, unless you receive permission from the instructor, is March 30, and the last day to drop is April 6.
The University has made accommodations to deliver the upcoming Ph.D. in humanities residency virtually, and the RN-BSN continuing education program will adhere to its normal schedule.
The University has suspended all Circle of Scholars seminars until further notice. This is due to the latest recommendations from the Rhode Island Department of Health as communicated by Gov. Gina Raimondo regarding gatherings of individuals aged 60 and above.
SRyou will not be held as scheduled, and student organizers are reviewing their options at this time. Further information will be shared as it is determined.
All students are required to complete 10 hours of community service in Rhode Island prior to graduation through the Feinstein Enriching America Program and to log these hours in the portal with approval from the Center for Community Engagement and Service. Given the realities of social distancing restrictions within our current public health crisis, we are offering several remote service opportunities.
If you are unable to complete your graduation service requirement by April 15 due to current public health restrictions, please email email@example.com with a waiver request, designating "Feinstein Waiver" in the subject line. An approved waiver will clear this graduation requirement for all affected students graduating in 2020.
The state of Rhode Island is currently operating under a stay-at-home order. As a result, on-campus visits will not be offered until further notice. The Office of Admissions is offering virtual information sessions daily. Additionally, we have recently expanded our interactive 360-degree tour of campus and added a video tour of campus that we invite you to utilize. We encourage you to let us know about your interest in Salve Regina so we can contact you with other opportunities to learn more about the University and connect you with your admissions counselor.
We encourage you to let us know about your interest in Salve Regina so we can contact you with other opportunities to learn more about the University and connect you with your admissions counselor. Our spring open house for prospective students will be held virtually, and we hope you will register for more information. The Office of Admissions is offering virtual information sessions daily. Additionally, we have recently expanded our interactive 360-degree tour of campus and added a video tour of campus that we invite you to utilize.
Connections Day will now be held in a virtual environment on April 18. We strongly encourage admitted students to register for this event so we can provide you with a personalized schedule.
Recognizing that many families have had their lives upended, the Office of Admissions has extended the enrollment deposit deadline from May 1 to June 1. We have also decreased the enrollment deposit amount for resident students from $1,500 to $700 ($300 for commuters). If you have decided that Salve Regina is your destination of choice, you are encouraged to submit your deposit as soon as possible so that you receive important communication about Orientation, academic advising and housing.
I am an accepted student and I wish to speak with someone in my chosen academic program. Who do I contact?
You will find the contact information for your academic program director on your student status page. You received your login information when you were emailed notification of your acceptance. If you have misplaced your credentials, please call the Office of Admissions at (401) 341-2908.
Although Salve Regina has moved to a virtual environment for the remainder of the spring 2020 semester, your admissions and financial aid counselors are available to work with you as you continue your college search and decision-making process.
If my school changes my grading to pass/fail (or changes my academic requirements), will that impact my enrollment or admission to Salve Regina?
In these unprecedented times, many secondary schools and colleges have made adjustments to best support the success of their students. In some cases, students are being allowed to drop courses or to take courses pass/fail instead of being awarded a letter grade. We also understand that some states have or will be waiving statewide testing.
- For seniors who have already been admitted to Salve Regina for the fall 2020 semester, we will be flexible with your final grades. Our expectation is that you remain steadfast in completion of your work and fulfill the graduation requirements for your high school.
- For students in their first through third year of high school, we encourage you also to remain diligent in your schoolwork and complete your work as outlined and required by your individual school.
- For transfer students who are at colleges making similar accommodations, we are happy to work with you individually on expectations for admission to Salve Regina for this coming fall and/or future semesters.
We have always and will continue to do a full holistic review of each applicant, including academic work, involvement, accomplishments and goals, with an understanding that many of your opportunities have been paused or changed. If you have any specific questions or concerns, we encourage you to email firstname.lastname@example.org to speak with your admissions counselor directly.
Business Office FAQ
Salve Regina will post a prorated refund of housing and meal plan charges to student accounts based upon the remaining unused portion of both billed items. The refund will be for the approximately 7+ weeks remaining adjusted for students' move to off campus. The credit will be posted no later than April 30, once information becomes clearer in terms of the relief provided by the Cares Act. When the refund is posted, if the result is a credit balance, families will have several options for those excess funds, such as a refund, loan reduction, keep on the account for future charges or donation. More detailed information will be available after credits are posted.
Salve Regina will issue a 14-day credit to all off-campus meal plan holders. If you are in a credit balance position, a check can be processed by making a request through E-Refund, which is a link found on the left side in the portal. Checks are typically processed on the Friday after a request is made. At this time all checks will need to be mailed.
If you live off campus and are not returning to Newport: Once it has been determined that you are not returning to Newport and will not be using your meal plan, the University will provide you with the remaining credit for your plan, minus the previous 14-day credit. This additional credit will be posted to students' tuition account by the end of April. If you are in a credit balance position, a check can be processed by making a request through E Refund, which is a link found on the left side in the portal.
If you are currently living off campus in Newport: Beginning Monday, April 13, if you would like access to the grab-and-go options available at Miley Mart, you may partake in them through the meal plan. Please complete the survey emailed to you on March 23 to indicate your intended use of the meal plan so that food may be stocked accordingly and that your Salve ID card may be programmed for access to Miley Hall. If you are living off campus and are worried about access to food, please don't hesitate to ask for assistance by calling (401) 341-2145 or emailing email@example.com.
Salve Regina has moved the returning student reservation deposit deadline to May 1 and will more fully evaluate that date in the coming month. In the interim, any student who has not paid the deposit will not be restricted in any way, including for course registration purposes.
All full-time, traditional undergraduate students are billed $350 as a Commencement fee, which includes $100 for regalia. All other students, including graduate students, are billed $250. As the new Commencement date has not yet been determined, Salve Regina will refund the $100 regalia portion of the Commencement fee to all who were charged $350 and allow them to arrange their own regalia for the rescheduled ceremony.
Events and Meetings FAQ
You do not have to complete a new 25Live request form. To discuss your options for rescheduling, contact Mariann Maida in the Office of Conferences and Events at (401) 341-2197 or firstname.lastname@example.org.
The University is currently limiting access to campus. It is strongly recommended that remote options such as WebEx be considered for all meetings through May 17 in accordance with guidelines announced by Rhode Island Gov. Gina Raimondo.
The University will determine the status of events scheduled after May 17 on a case-by-case basis as additional guidance becomes available from the Rhode Island Department of Health and the Centers for Disease Control and Prevention. At this time, you are welcome to hold your event or meeting. Should that change, you will be notified by the Office of Conferences and Events.
If your event is canceled by the University, you will be given the option to reschedule. If your event cannot be rescheduled, your deposit will be refunded.
If you choose to cancel your event even though the University has determined that you may hold it, contact Johanna Mancivalano in the Office of Conferences and Events at (401) 341-2460 or email@example.com to discuss the possibility of receiving a refund.
Health Services FAQ
If you receive regular or ongoing care from a Health Services clinician, please reach out to that provider to discuss the management of your future visits and prescriptions.
Salve Regina's student health insurance plan provides coverage year-round and outside the state of Rhode Island. For questions about your insurance coverage, visit the University Health Plans website or call (800) 437-6448.
If you utilize a pharmacy in the Newport area, please have your prescription(s) transferred to your home pharmacy. If you have any issues, call Health Services at (401) 341-2904.
To contact Health Services, or to schedule a telemedicine appointment, call (401) 341-2904 or email firstname.lastname@example.org. For after-hours care, call the Office of Safety and Security at (401) 341-2325 for on-campus emergencies or 911 for off-campus emergencies.
First, speak with your supervisor to review and sign the Terms and Conditions of Temporary Telecommuting and determine:
- Tasks/deliverables that should be completed while working remotely.
- What your remote work schedule will be.
- Which (if any) applications and systems will need to be accessed to accomplish necessary work (Colleague, network files, specialized department installed software, Office 365, etc.).
- What (if any) additional access and/or equipment will be required to fulfill your responsibilities while working remotely (laptop, phone, etc.).
Complete and sign the Temporary Telecommuting Agreement. Both documents have a digital signature feature if opened with Adobe Acrobat DC. To use this feature, download and save the documents to your computer. To open, right-click on the saved document, select "Open With" and choose Adobe Acrobat DC. If you do not have Adobe Acrobat DC, you may not be able to use the digital signature feature and will need to find an alternative method for signing.
All signed documents should be emailed to email@example.com.
If needed, contact the Office of Information Technology about any necessary technology needs.
Salve Regina is committed to minimizing the potential financial consequences for our dedicated and talented workforce. At this time, employees who continue working, whether onsite or remotely, will be paid as usual. For employees who are unable to work, the University's regular Human Resources policies provide many kinds of leave and paid time off - for illness, disability and dependent care.
No. While the University is temporarily operating under alternative arrangements, it is not closed. A number of students are remaining on or near campus during remote instruction, and Salve Regina must continue to support them, which requires some employees to remain on campus. Other employees need to be on campus at least some of the time to support remote instruction and other key operations. For the safety of those employees, Salve Regina is implementing measures that are most effective at this time, including promoting good hygiene practices, extra surface cleaning, social distancing and (when possible) staggered schedules.
Supervisors will be communicating directly with their staff to let them know their status. Key areas include student affairs, auxiliary services, facilities, public safety, information technology and other offices directly involved in assisting students, as well as certain academic support staff. If you are not sure of your status, please contact your supervisor or the provost's office for academic areas.
If my employee is displaying flu-like symptoms at work, may I address the issue with the employee and send them home?
Yes. The Centers for Disease Control states that employees who become ill with symptoms of influenza-like illness at work during a pandemic should leave the workplace. Supervisors should contact Human Resources in the event that employees are sent home for any reason, including displaying respiratory illness symptoms.
Employees who must provide child care due to a school closure may be eligible to telecommute. Work with your supervisor to determine if telecommuting is possible based on your position. If you are unable to work remotely and need to remain home, you may use accrued leave time.
If you have symptoms of a fever, cough and shortness of breath, do not report to work. Inform your supervisor and call your medical provider. Employees and dependents covered under one of Salve Regina's health insurance plans also have access to telemedicine benefit services. This service provides you with access to board-certified physicians through phone and/or video consultations, and the ability to speak to a physician as soon as possible. If you are diagnosed with coronavirus, you should self-isolate. Immediately notify your supervisor of your diagnosis and continue following the guidance of your health care provider.
If your position is not suitable for telecommuting and you are unable to work from home or another location, you may use accrued sick time. Employees should also consult the state of Rhode Island for additional information regarding eligibility for temporary disability insurance.
We understand that the potential threat of the coronavirus may affect the mental health and wellness of employees and their families. The University's employee assistance program provides resources and confidential counseling. For more information, visit coastlineeap.personaladvantage.com or call (800) 445-1195.
Take the same steps you would to avoid the seasonal flu, with additional precautions. Avoiding infection is the best way to help control the spread of coronavirus.
What you can do to protect yourself and others:
- It isn't too late to get a flu shot, if you have not already.
- Wash your hands with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
- Avoid touching your eyes, nose and mouth.
- Avoid close contact with people who are sick.
- Avoid non-essential group gatherings.
- Avoid non-essential travel.
- Stay home if you are sick.
- Cough and sneeze into a tissue, and throw the tissue away (or cough and sneeze into your elbow if a tissue is not available).
- Avoid hand shaking.
If you have been potentially exposed to coronavirus based on a physical encounter or recent travel history, please remain at home and contact your health care provider.
What you can do to your surroundings:
- Clean and disinfect frequently touched surfaces (door handles, faucets, telephones, railings).
- Use alcohol wipes to clean keyboards.
- Ensure that hard surfaces at work and at home are cleaned regularly (desks, tables, countertops, sinks).