The Office of Information Technology has provided the following tips for accessing courses remotely. If you encounter any issues with technology related to remote learning in the weeks ahead, please contact the Technology Services Center at (401) 341-7777 option 2 or firstname.lastname@example.org. You may also submit a ticket through the online request form.
A wi-fi or wired connection through an internet service provider such as Comcast, Charter or Cox is more reliable and robust than using data from your mobile service provider. Make sure all your devices are connected to wi-fi at the location(s) you are participating in remote learning. If you are using a mobile device, LTE service will provide faster access to the internet than 3G service. Also be cognizant of data plan limits on speeds and downloads, and any fees or charges you may incur if you exceed those limits.
Internet stability is essential for successful remote learning. If you do not have stable internet access at your permanent residence, let your professors know as soon as possible. If your home network is slow, make sure you turn off streaming video or video game consoles that could be using more bandwidth.
Learn more: Minimum bandwidth requirements for WebEx meetings.
Need connectivity? Several internet and phone companies are offering free internet, free access to hotspots or additional/unlimited data.
Canvas LMS is the official learning management system for Salve Regina. Many faculty were already using Canvas in some way before the transition to remote learning, and courses that were not using Canvas may be now. A link to Canvas is in the portal and can be accessed directly at salve.instructure.com. There are Canvas apps in the Google Play Store and Apple App Store that allow you to access course materials using mobile devices.
Please note that logging in to Canvas only requires using the format: firstname.lastname. The @salve.edu portion of your email address is not required and may cause a login error if entered into the username field.
Learn more: Getting started with Canvas as a student.
Office 365 is the email provider for Salve Regina. All official University communication is sent to your Salve Regina email address, so check it often as you will receive many announcements related to remote learning. A link to Office 365 is in the portal and can be accessed directly at office.com.
Office 365 also provides productivity software that can be installed on your personal computer. Your subscription is valid as long as you are a Salve Regina student. A link to install Microsoft Office is located on the top right of the page when you log on to office.com. Mobile versions of Office are in the Google Play Store and Apple App Store, and Office 365 for Macs can also be downloaded from the Mac App Store.
In addition to email, faculty may share files such as Word documents, PowerPoint slides or videos hosted in Office 365 using Microsoft OneDrive. All students have 1TB of online storage in OneDrive for files and documents. Canvas LMS has direct integration with Office 365, so files can easily be shared to you within a Canvas course.
WebEx is an audio and video conferencing platform that can be used for virtual meetings and synchronous learning. Your faculty may use WebEx to stream live lectures, have interactive discussions or schedule one-on-one meetings during virtual office hours. You do not need an account to join a meeting scheduled by an instructor. To test the functionality of WebEx, join a test WebEx meeting.
WebEx meetings can be held through a web browser, however, an app for Windows and Mac OS can be installed for enhanced experience on desktop/laptop computers. The WebEx Meetings app can be downloaded from the Google Play Store and Apple App Store to connect to WebEx meetings on mobile devices.
Learn more: How to join a WebEx meeting