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Parents and Families

Virtual Salve

We are thinking about our Salve Regina families during this time of uncertainty and stress, and want to be as helpful as possible. One of the advantages of a small and personal environment like Salve Regina is that we can work with families on an individual basis. Our mercy mission remains strong and we will do everything we can to help you weather this crisis.

Account Balances

If you have an outstanding balance for the spring 2020 semester, we will work with you as best we can to arrange a payment plan and, wherever possible, to lift any financial holds on the ability to register for next semester. For next year's tuition, for those who are using or would like to use a payment plan option to spread out tuition payments over time, we have extended our plan to include a 12-month option (vs. the standard 10-month option). We are working on a new parent portal that should be up and running in late spring.

Commencement Fee

All full-time, traditional undergraduate students are billed $350 as a Commencement fee, which includes $100 for regalia. All other students, including graduate students, are billed $250. As the new Commencement date has not yet been determined, we will refund the $100 regalia portion of the Commencement fee to all who were charged $350 and allow them to arrange their own regalia for the rescheduled ceremony.

Grade and Withdrawal Policies

Students may choose to take their courses pass/fail this semester. Students may make this choice until Friday, May 1, and are strongly encouraged to wait until that time to make this decision. Please note that students considering graduate or professional school application in select disciplines or students enrolled in majors that maintain accreditation (for example, nursing and education) may not benefit from this option. Students should consult with their academic advisor before choosing the pass/fail option.

Additionally, we have extended the withdrawal date for each course to Friday, May 1. This change in policy is designed to provide greater flexibility than we have established in our traditional learning environment. Students should consult their advisor before withdrawing from a course, as it may delay graduation.

Reservation Deposit for Returning Students

We have moved the returning student reservation deposit deadline from April 1 to May 1 and will more fully evaluate that date in the coming month. In the interim, any student who has not paid the deposit will not be restricted in any way, including for course registration purposes. If the May 1 deadline still poses a difficulty for your family, please call the Business Office at (401) 341-2900.

Residence Hall Moveouts

The following procedures have been carefully designed to abide by social distancing and to limit the number of students and family members on campus during any one time period.

  • Move-out dates are available through Sunday, May 31. Students can register for a date and time in MyHousing.
  • Time slots each day are 9 a.m. to noon, noon to 3 p.m. and 3-6 p.m. Due to the planning involved, same-day signups will not be accepted.
  • Each time slot is limited to 25 students for the entire campus. Students will receive an approval email for the time they have chosen. If many students from the same building request the same time slot, then the last students who selected the time may be denied and asked to choose another date or time.
  • Students should select one helper if possible in order to limit the number of individuals coming to campus.
  • Approved students and helpers will be asked to self-screen for COVID-19 symptoms and/or possibly coming in contact with someone who may have COVID-19. If you answer yes to these questions, we will ask that you postpone moving out and you contact the Office of Residence Life for assistance. The screening questions will be included in the approval email.
  • Students and helpers will be required to wear a cloth face covering while in campus buildings.
  • For those who have keys for their room or building, please return them to the express check out box located at the entrance to Safety and Security at Tobin Hall.
  • Students who have already picked up their belongings should email so that their status can be changed.

In order to provide as many options as possible, Salve Regina has also partnered with On Demand Storage to pack up and either store or ship belongings home. This option may work best for those who reside a great distance from the University or anyone who would prefer not to travel at this time. If you are interested in this program, visit On Demand Storage. Students who choose this option will work with On Demand Storage to have their belongings packed June 3 or 4. If you choose the storage option, you will receive your items at the opening of the fall semester. If you choose the shipment option, you will receive your items via FedEx.

Important note for those with out-of-state license plates: State police have set up a COVID-19 information area before the bridges onto Aquidneck Island. Anyone driving a vehicle with out-of-state license plates is required to pull off and speak to the officers. Upon notifying them that you have arrived to move out belongings from your room, you will be allowed to pass through. The purpose of this screening is to ensure that anyone who is arriving with plans to stay long-term on the island knows that they are required to quarantine for 14 days. We have disclosed this information so you know you have nothing to worry about, but if you do not stop at the screening location you may be subject to a fine.

Room and Board Credits

Room and board credits for the spring 2020 semester have been posted to student accounts. Depending on the student's financial aid and meal plan/housing charges, refunded charges range from 35-45 percent of the total room/board and meal plan charges. If the application of the room/board and meal plan credit has created a surplus (credit balance) on the student account, there are several options to receive or apply this surplus. If you receive a credit and originally paid using a 529 plan, you should consult your tax advisor, as some of this surplus may be taxable.

Student accounts can be reviewed by logging on to the portal and clicking "WebAdvisor for Students," which will open the options for "Student Financial Information."

Surplus Options

  • You can keep the surplus on your account to use toward fall 2020 semester charges. This is the default option.
  • If you have not yet made your returning student deposit, the surplus can be applied to this deposit, which is due May 1. This deposit holds each student's place in the courses chosen during the registration period and is applied as the first payment toward the fall 2020 semester. Please email to request this option.
  • You can reduce your loan with the surplus by completing the award change form. Specify the type of loan you wish to reduce and the amount you wish to send back to the lender (please note the maximum is the amount of the surplus). The deadline to complete this form is May 8.
  • You can request that the surplus be issued through a mailed check or direct deposit. Refunds can be requested through the e-refund link in the portal under the links menu. If you are requesting the refund to be issued by direct deposit, you must enter your banking information under the "Student Refund Management" link located at the top of the request form. If you have previously entered this information and there have been no changes to your banking information, you will only need to complete the request at the bottom of the page.
  • You can donate the full surplus, or any portion of it, to Salve Regina's Mercy Emergency Relief Fund, which supports individuals within the University community in times of great need. To process your donation, visit

Questions? Contact the Business Office at, the Office of Financial Aid at or the Office of Advancement at