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Aug. 20 - To the Salve Regina community: Health screening tool and Pledge for the Protection of our Community

A daily COVID-19 symptom check is critical to maintaining the health and safety of all members of the Salve Regina community, our neighbors in Newport, and anyone we may come in contact with. It is a key component of Salve’s Pledge for the Protection of our Community signed by students, faculty and staff.

Reminder: Students must sign the pledge by Aug. 24 to participate in the move-in/testing process.

Salve-Health is the daily screening tool/survey that will be sent to all students, faculty and staff beginning this week and into September. It will be administered through the Rave Guardian Emergency Notification System (ENS). This is the same system that transmits our Salve-Alert during campus emergencies and severe weather, and also the app that enables Salve students to report issues on campus or have a virtual escort when traveling alone.

All students, faculty and staff are expected to complete the self-screening survey daily. Anyone who intends to be active on campus should be sure to complete the survey before leaving their residence.

You will receive notifications to complete the self-screening in three ways: 

  • Rave Guardian app alert
  • Text to your mobile phone number
  • E-mail to your Salve e-mail address

You may choose the method that is best for you each day to complete the survey.

Salve Regina faculty and staff will begin receiving notifications tomorrow, Friday, Aug. 21.

Students designated as early arrivals (Aug. 24) will also begin receiving notifications tomorrow, Friday, Aug. 21.

All students who will be engaged in learning on campus will begin receiving notifications on Sept. 1.

These dates were chosen to allow time for users to download the app and get used to filling out the survey tool prior to engaging in activities on campus. They also allow the University to troubleshoot any issues that may arise prior to the start of classes.

The Salve-Health screening notifications will be sent at 4:30 a.m. daily. This is very early, but the tool has to serve all members of the community, including those who work early shifts, to ensure that essential operations are up and running prior to the start of classes each day. If desired, consult your phone’s help manual to customize alert preferences.

The Salve-Health survey will contain questions related to coronavirus and COVID-19 symptoms, as well as other risk factors. After completing and submitting the survey, you will be advised about your eligibility to come to campus through the same tool.

Should you indicate that you have symptoms or other risk factors, a follow-up communication will be sent through Rave for next steps. Please respond to follow-up communications within a two-hour window.

Directions for Downloading Rave Guardian

Step 1: Update/verify your mobile number:
Enter the Salve portal and go to the My Salve tab. Once you click on the My Salve tab, you will be directed to an entirely new tab/window in your browser, and you are now in My Salve. In My Salve on the grey menu to the left, go to the top icon (3 lines) for User Options and select User Profile. Scroll to the bottom of the form and find the Phone Numbers section. If you need to add a mobile/cell phone, select Add New Phone. If your mobile number is incorrect, you can edit by clicking the pencil icon. The Rave Guardian app will not work properly unless there is a phone number in the portal.

Step 2: Download the App

Smartphone Users: 
Please download and install the Rave Guardian mobile app for your respective device (Android - Google play store, iPhone - Apple app store). Once downloaded and installed, please log in with your mobile phone number to receive the code to confirm via SMS text message.

If you wish to receive the health screening through email alerts on your smart phone, but your email currently is not connected to your phone, instructions can be found through Tech Tips and FAQs or by contacting tsc@salve.edu.

Non-Smartphone Users:
You can complete the survey by logging in to the Salve Portal on any device and accessing your email through Office 365.

If you wish to use a landline as your preferred contact method, please contact the Technology Services Center at tsc@salve.edu and they will update your screening preference within the Rave Guardian ENS system for you to receive a voice message in place of the three methods above.

If you have any difficulties with accessing or submitting the survey, please contact the Technology Services Center at tsc@salve.edu or (401) 341-7777 Option 2.

FAQs

What is the Pledge for the Protection of our Community and do I have to sign it? 
The Pledge for the Protection of our Community is a signed commitment by members of the Salve Regina University community to affirm commitment to the common good as central to our Mercy mission. The health and well-being of our University community and those around us depends upon adherence to practices that limit individual and community exposure to Coronavirus. Students are required to sign the pledge by Monday, Aug. 24. Faculty and staff are strongly encouraged to sign the pledge as well.

Do I have to complete the Salve-Health screening survey daily even if I am not coming to campus? What about on weekends?
All students, faculty and staff are expected to complete the self-screening survey daily. Anyone who intends to be active on campus should be sure to complete the survey before leaving their residence. Even if you are not coming to campus, the University needs to understand for potential tracking purposes, who will be on campus or not, and when. Activities are still happening on weekends, so yes, the survey needs to be completed on Saturday and Sunday as well.

Why do I have to download the Rave Guardian App?
The Rave Guardian App is the system that delivers the Salve-Health survey tool.

Why are there three methods of notification?
As an emergency notification system, Rave Guardian is built to provide multiple methods of notification to be sure to reach individuals in a time of emergency. We were fortunate to have this system in place at the University and be able to adapt it for Salve-Health functions, but at this time we cannot select one-method of outreach over the other.

Why are these notifications sent at 4:30 a.m.?
Salve Regina University is a 24-hour operation. The early time is due to the need to serve all members of the campus community, including those who work early shifts. These individuals are working early shifts to ensure that essential operations are maintained for students, faculty and staff prior to classes beginning, food being prepared, or daily safety measures being employed. If desired, consult your phone’s help manual to customize alert preferences.

How long does it take to fill out the survey?
The screening survey requires only one response. It is important that you read and understand the risk factors/symptoms of COVID-19 before completing the questions, but it does not take more than a minute or two to complete.

What happens if I have a symptom or two, but I know that it is something like allergies as opposed to COVID-19?
If you have seasonal allergies or a similar chronic condition, then do not report them if you are fairly certain that’s what you are experiencing. In many instances, however, you may not know for sure. If this is the case, go ahead and indicate that you have symptoms and wait for the follow-up communication to complete next steps.

Can I go to class if I am experiencing symptoms and have not yet received a follow-up survey?
It may be a few hours before you receive a follow-up survey if you indicated that you have symptoms. With Coronavirus it is always better to be safe than sorry. So, if you feel you will be late to class or need to miss class because you are waiting for further instructions after being honest about symptoms, it is best to notify your class instructor and log in remotely until cleared to go to campus.