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April 3 - To students and families: Updates from the Business Office

Dear students and families,

I hope this message finds you healthy and safe during these tumultuous times.

At Salve Regina, we are thinking about you during this time of uncertainty and stress, and want to be as helpful as possible, particularly when it comes to financing your college education. We recently instituted new, more flexible options to support students and families:

  • As we've communicated earlier, we have extended the returning student deposit deadline to May 1 (from April 1). If the May 1 still poses a difficulty for your family, please reach out to us to let us know.
  • If you have an outstanding balance for this semester, we will work with you as best we can to arrange a payment plan and, wherever possible, to lift any financial holds on the ability to register for next semester.
  • For next year's tuition, for those who are using or would like to use a payment plan option to spread out tuition payments over time, we have extended our plan to include a 12-month option (vs. the standard 10-month option). We are working on a new parent portal that should be up and running in late spring.

The University will be posting a prorated refund of housing and meal plan charges to student accounts based on the remaining unused portion of both billed items. The refund will be for the approximately 7+ weeks remaining adjusted for students' move to off campus. The credit will be posted no later than April 30, once information becomes clearer in terms of the relief provided by the Cares Act.

When the refund is posted, if the result is a credit balance, you will have several options for those excess funds, such as a refund, loan reduction, keep on the account for future charges or donation. We will post more detailed information in our FAQ at salve.edu/virtual-salve as soon as the credit is posted.

We know that every family's situation is unique, and we are here to support you. One of the advantages of a small and personal environment like Salve Regina is that we can work with students on an individual basis. Our mercy mission remains strong and we will do everything we can to help our families weather this crisis.

If you need assistance, please reach out and let us know. You can contact the Business Office at (401) 341-2900. Presently, we are working remotely but respond to voicemail daily.

Our thoughts and prayers are with all of you, and we look forward to seeing you back on our beautiful campus.

All the best,

William B. Hall
Vice President for Administration/CFO